This has caused me a disturbing amount of distress I’m suing. Why would you allow someone to take a vehicle if it had not been 100% approved and you had an absolute approval from the bank. I was given no paperwork on the vehicle what so ever given keys to drive off and then they began saying the bank wanted more documentation which I provided every single time and have proof of it they lied saying they been attempting to reach me and had not they began yelling and being rude being the vehicle back. I also was told my payment be one number upon signatures it was much more and the financial representative was extremely rude and disrespectful he also told multiple untruths covering their tails. I was given a false approval by the sales representative. You can make up your own mind, but I am going to avoid this dealership like the plague. I have seen other reviews with similar experiences. I am not sure what kind of bait and switch scam they have going at this dealership, but I will walk everywhere before I would buy a vehicle from them. Jordon was very professional and very nice. He then proceeded to try and show me some other trucks that were close to what I was after, or doing a dealer trade. Apparently it was sitting in their service area for quite some time waiting on a part. When I told him I was after a specific truck his response was "i know but that truck is not available". He began by confirming what I was looking for in a truck. She also told me to ask for Jordon when I got to the dealership. On the day I went to the dealership, I contacted Alena again to let her know I was on my way and to verify the truck was still available, as it was about a 2 hour drive. Due to my schedule, I was not able to visit the dealership for a couple of days. She informed me that the truck was still available. I worked with a person by the name of Alena Lee. I contacted the dealership about a 20 I was very interested in.
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